Shipping policy

Thank you for shopping with Cerenity.Essence 🤍 We are committed to delivering your pieces with care and intention.

Processing Time

All items at Cerenity.Essence are prepared by batch to ensure quality and consistency.

  • Orders are processed within 4 weeks (20 business days).

  • Processing time does not include weekends or holidays.

  • You will receive a confirmation email once your order has been shipped.

Please note: These are pre-order items, and we do not keep large ready-to-ship inventory.

Shipping & Delivery

Once your order has been processed, delivery times may vary depending on your location.

Estimated delivery times:

  • Domestic shipping: 2–5 business days after dispatch

  • International shipping: 5–10 business days after dispatch

Shipping times are estimates and may vary due to courier delays, customs processing, or unforeseen circumstances.

Tracking Information

Once your order ships, you will receive a tracking number via email to monitor your delivery.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.
Cerenity.Essence is not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.

Delays

While we aim to meet all timelines, delays may occasionally occur due to high order volume, logistics issues, or customs. We appreciate your patience and understanding.

Contact Us

If you have any questions about your order, please contact us at:
Cerenity.beauty@hotmail.com